Help Center

FAQs

General

What brewing machines are your single serve cups compatible with?

What is the nutritional information for your coffees, cappuccinos, lattes and hot chocolates?

Do your coffees contain sugar?

Do you use sweeteners in your regular and decaf coffees such as aspartame?

Are all of your coffees carb free?

Are your products gluten-free?

Do your hot chocolates and cappuccinos contain dairy?

I have allergies. Do your products contain nuts?

Do you offer caffeine-free/decaffeinated coffees?

How often do you come out with new coffee, hot chocolate and cappuccino flavors?

Do you have a coupon code I can use?

How can I stay connected with Smart Sips and learn about new flavors, exclusive offers, etc?

I have a question. Can I contact you?

How many ounces of water per cup do you recommend brewing with?

Shipping

How much is shipping?

After placing my order, how long until I receive it?

Can I track my order?

Supscriptions

Do I need an account to order a subscription?

How do I manage my subscription?

Manage Office Perks Subscription