Help Center

FAQs

General

What brewing machines are your single serve cups compatible with?

Do your coffees contain sugar?

Do you use artificial sweeteners in your coffees such as aspartame?

Do you only sell single serve cups for Keurig K-cup brewers? I don’t own a Keurig K-cup brewer so how can I enjoy your delicious flavors?

Do your hot chocolates and cappuccinos contain dairy?

I have allergies. Do your products contain nuts?

Do you offer caffeine-free / decaffeinated coffees?

Are your products gluten free?

How often do you come out with new coffee, hot chocolate and cappuccino flavors?

Do you have a coupon code I can use?

How can I stay connected with Smart Sips and learn about new flavors, exclusive offers, etc?

I have a question. Can I contact you?

Shipping

How much is shipping?

After placing my order, how long until I receive it?

Can I track my order?

Supscriptions

Do I need an account to order a subscription?

How do I manage my subscription?

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